Trust & compliance
We would rather be clear than impressive.
Regulatory posture
ACH is a technology platform for community savings. ACH does not hold a banking, deposit-taking, lending or insurance licence, and does not claim any regulatory approval it has not obtained. Where regulated activity is involved, it is carried out by an appropriately regulated partner, not by ACH.
Non-custodial architecture
ACH does not receive, hold, move or guarantee members' money. Groups continue to handle contributions between themselves or through a regulated partner account. ACH records and coordinates the activity; it is not the custodian of any funds.
Partner-dependent financial services
Any financial capability that requires a regulated provider depends on that provider being engaged and live. Until then, the capability is described as planned. ACH has no announced partnerships, and will only name one once it exists and both sides have confirmed it.
Data protection
We ask only for information with a clear purpose in running a savings group, and we explain how it is used in our Privacy Policy. Group information is visible only to that group and to ACH staff who need it to operate the platform.
Security principles
Access is controlled by account, role and group. Records are isolated at the database level so one group cannot read another group's data. Sensitive credentials live only in ACH's backend environment and are never placed in the website or app code.
Responsible disclosure
If you believe you have found a security issue, contact us before sharing it publicly and give us a reasonable period to respond. We will acknowledge reports and keep the reporter informed.
What ACH is not
Plain statements, no badges.
- ACH is not a bank or a deposit-taking institution.
- ACH is not a wallet and does not store your money.
- ACH is not a lender, an insurer or an investment product.
- ACH is not a payment processor and does not settle payments itself.
- ACH does not guarantee contributions, payouts or the conduct of any member or coordinator.
- ACH does not display certifications, licence numbers or partnerships it does not hold.
