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ACH — Africa Community Hub

Privacy

Privacy Policy

ACH collects only what it needs to run your group's records during this supervised pilot. This page describes what the platform actually does today.

In short

  • We collect the details you give us: your name, email, phone, group information and the records your group creates in ACH.
  • We do not collect bank details, card details or payment credentials — ACH does not process payments.
  • Group records are visible to your group and to ACH administrators supporting the pilot.
  • You can ask us to correct your details or to remove your account from the pilot.
What we collect
  • Account details: name, email address and phone number where you provide it.
  • Group application details: group name, savings model, location, size, contribution frequency, how you keep records today and the challenges you describe.
  • Group activity: memberships and roles, savings cycles and slots, contribution periods and obligations, member declarations and coordinator verifications.
  • Accountability records: audit events (who did what, and when) and your acceptance of these terms.
  • Pilot feedback you choose to send us.
What we do not collect
  • No bank account numbers, card numbers or payment credentials — ACH does not receive, hold or move money.
  • No documents for identity verification today. If ACH introduces identity verification later, you will be told what is required before you provide anything.
Why we use it
  • To create and run your account and your group's records on ACH.
  • To let coordinators administer their group and members see their own participation.
  • To keep an accurate history of group activity for accountability.
  • To operate, support and improve the supervised pilot.
Who can see it
  • You can always see your own profile, participation and records.
  • Your coordinator can see the group information needed to administer the group.
  • Other members see limited group directory information — not each other's contact details.
  • ACH administrators supporting the pilot can access records where necessary to run, support and safeguard the platform.
  • We may share information where we are lawfully required to do so.
Storage, retention and your choices
  • Data is stored in ACH's managed cloud database with access controls that restrict records to your group and role.
  • Group and audit records are kept while the pilot runs so history stays accurate; acceptance records are kept as history and are not edited or deleted.
  • You can ask us to correct your details, or to close your account and remove you from the pilot, by contacting ACH.

Last updated: 31 August 2026 · Terms version: ACH-P-1.0

ACH may update these terms and ask you to accept a materially updated version. Acceptances you have already made are kept as history.